Privacy Policy

The data controller for all personal information processed through this website is NADZEYA KRYSTSIA (hereafter “Synarava”, “we”, “us”).

Email: kristianadia@gmail.com

Postal address: LARGO GIRASSOL BL B1 - APT 17 LOMBOS 2775-663 CARCAVELOS

We are committed to protecting your privacy and handling your data in full compliance with the General Data Protection Regulation (GDPR) and applicable national data protection laws.

We collect only the information necessary to provide our services:

We process your data on the following legal bases under Article 6 GDPR:

• Contractual necessity — to fulfil your order and provide customer support.
• Legitimate interests — to improve the website, prevent fraud, and ensure security.
• Consent — for optional analytics cookies and marketing communications, which you may withdraw at any time.
• Legal obligation — to comply with applicable tax, accounting, and consumer-protection laws.

Your information is used solely for the following purposes:

• Processing and fulfilling your orders
• Managing your account and authentication
• Sending order confirmations and shipping notifications
• Responding to your enquiries and support requests
• Preventing fraudulent transactions and maintaining site security
• Complying with legal and regulatory obligations
• Sending marketing emails only if you have explicitly opted in

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

We share data only where necessary with trusted service providers bound by data-processing agreements:

If required by law, we may disclose data to competent authorities (courts, law enforcement, tax authorities) without prior notice.

Some providers may process data outside the European Economic Area. Where this happens, we use an applicable transfer mechanism such as an adequacy decision or the European Commission's Standard Contractual Clauses, together with additional safeguards where required. Contact us for information about the safeguards relevant to your data.

We retain personal data only as long as necessary for the purposes it was collected for, or as required by law:

• Account data — retained while your account is active and afterward only as needed to close the account, resolve disputes, or meet legal obligations.
• Order data — retained for the period required by applicable accounting, tax, consumer-protection, and warranty laws.
• Technical and analytics data — retained only as long as needed for security, operation, and the applicable analytics settings.
• Support communications — 2 years from last contact.

Under the GDPR you have the following rights, which you may exercise free of charge:

To exercise any right, contact us at kristianadia@gmail.com. We will respond within 30 days. You also have the right to lodge a complaint with your national supervisory authority. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).

Optional storage and destinations remain disabled until you consent. Rejecting them does not prevent you from browsing, creating an account, or completing a purchase.

Analytics and marketing rows apply only when those integrations are configured and you enable the corresponding category. You can withdraw consent at any time; the withdrawal applies from that point onward.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. These include:

• Encrypted data transmission via HTTPS (TLS 1.2+)
• Passwordless customer sign-in using one-time codes
• Customer passwords are not collected or stored by Synarava
• Payment card details are handled directly by the checkout or payment provider
• Database access restricted to application layer only
• Regular security reviews and dependency updates

For any questions about this Privacy Policy or your personal data, please contact us:

We do not make decisions that produce legal or similarly significant effects using solely automated processing. Information required for an order is necessary to enter into and perform the sale; without it, we may be unable to complete the purchase.

We may update this notice when our processing changes. We will identify the update date and provide an appropriate notice for material changes. Where the law requires consent for a new purpose, we will ask for it before that processing begins.